The hyenas got another one.
They sent it in claiming something innocuous - no speaker sound, I think it was.
This is the note I ended up logging for it, along with the status 'BER - unauthorized rework':
The front assembly has a label from Syriatell, Dubai. Two screws missing, one incorrect screw used, and two screws at wrong torque inside the phone. The part holding the sensor in place is missing. There is minor damage to the coaxial cable. The phone is out of warranty.
Genuine Evil Empire parts do not come from Dubai. And they are not made by Syriatell.
This phone has three types of screws. They are all totally different sizes. And shapes. And colours. Putting a skinny black screw where a short, fat silver screw is meant to go is... obvious.
(Also, the screws do quadruple-service: hold things together, hold things at the right distances for electrical connections, complete the RF shielding, make the phone as watertight as reasonably possible, and sometimes act as metal electrical conduits. Wrong or missing screws... do not do these things.)
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