I am a mobile phone repair technician - a level 1 engineer. We all have our quirks and our silly moments, and I get to watch quite a few of them pass my workbench.

Tuesday, 11 December 2012

The Customer Is Always...

 I like to help.

Today someone put in the fault description that their phone seemed 'unstable' and if it couldn't be repaired, they want a NEW phone replacement and not a refurbished one.

 They got exactly what they asked for! Their phone can't be repaired and they can have their choice of brand new phones!

...it's BER, liquid damage. They can have anything they want to buy.

Helping feels good!

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