Fault Description: handset has possibile firm/spyware virus needs to be completely wiped and possible IMEI swap, when handset has been connected to a laptop and wifi services they have crashed.
1. There is no Android virus (code that inserts itself into another programme or data). There are Android trojans (code that doesn't do what it says it does), though.
2. What the hell does your IMEI have to do with it?
3. YOU HAVEN'T DOWNLOADED ANYTHING. I CHECKED. NOTHING. NO APPS. NO CAT PICTURES. YOU HAVEN'T. DOWNLOADED. ANYTHING.
4. I couldn't actually find anything wrong with the handset. I'm not saying you're complete crap with computers, but our computers and wifi didn't crash.
Final diagnosis: I think there's a loose nut behind the keyboard.
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