Nevermind what they said was wrong with this phone; what wasn't?
I open it up, and one of the screws is the wrong screw. Okay.
And inside the rear case, the antenna module doesn't quite fit: it's from a similar model of phone.
And the volume key is the wrong one - the main board has four soldering connections, the volume key has three.
And the screen IS from the right model, but has clearly been replaced.
And there are a few extra bits of solder where there oughtn't be extra bits of solder. (There should never be extra bits of solder.)
At this point I checked the ticket just to make sure the customer details didn't say Dr. Frankenstein.
Then I BER'ed the thing for 'unauthorized rework', because there is no 'are you out of your tiny mind' option in the BER menu.
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