I am a mobile phone repair technician - a level 1 engineer. We all have our quirks and our silly moments, and I get to watch quite a few of them pass my workbench.

Tuesday, 12 February 2013

Location, location, location

Today I discovered that my line managers just don't want to let me properly test the phones!

From shop Telefonica, Tottenham Court Road, London.
Fault Description: keeps turning itself off in a particular location and won't turn back on - usually train/tube station and place of work

I asked to go down to London for the day to test this out, but they said no!

I don't know where the place of work is, but I was willing to try as many bars, clubs, and theatres as it takes in case one of them was it.

I just care about customer service.

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