I am a mobile phone repair technician - a level 1 engineer. We all have our quirks and our silly moments, and I get to watch quite a few of them pass my workbench.

Monday, 19 November 2012

First World Problems

The ticket: "I am a whiny little snot. Please beat me up."

Oh, sorry. I'm paraphrasing there. "The LED light on the front of the phone (red green blue) lights up but is too dim."

You sent your phone away to a repair centre for a week because you don't like the strength of the LED??? Never have I been so tempted to 'accidentally' misuse a multimeter and show you what a real problem looks like. How do you survive in this world?

Not only that, but when I log this phone (as No Fault Found, natch), I find it's been sent in before... and No Fault Found before. I didn't even bother to check why; maybe an icon was an unpleasing shade of blue?


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