I am a mobile phone repair technician - a level 1 engineer. We all have our quirks and our silly moments, and I get to watch quite a few of them pass my workbench.

Wednesday, 1 August 2012

Tickets of the Day

"When the lady goes on gallery from her phone it says DELETE SOME ITEMS but the phone has alot of space on there."

Translation: when the customer opens the photo gallery app, a message appears advising her that there is not enough memory left for more pictures, and she should delete some items to create space. She does not want to delete any photos, so she sent the phone in for repair instead.

If you don't know why this is funny, welcome to the blog.

The phone information (in Settings!) said that the phone had 11.35 GB of memory, and that 10.25 GB of it was taken up by photos and/or videos; after the memory taken up by other things as well, the phone had 120 Mb of space free. This is... not 'alot'.

The good news is, now she has a lot more free space on her phone...

Another happy customer! I like to help.

"headpeace and ear peace not working unable to hear anyone vice versa"

Setting aside the sorry state of the educational system that produced this, I've just been paid, in real money, to raise the volume in your phone settings.

So... you're welcome?

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