It's been a long day. 10 hours, to be specific. The new 'Tuesday Ten' that we've been bribed into by offering us a short day Fridays.
Here we have a contrasting pair of tickets. In the first one, I know all too well what the customer is thinking; in the second one, I don't know well enough.
"Phone will not end calls, but behaves as if call has ended, this fault has run up massive bills for the customer as the call will not actually end as it implies."
Look, I know you had to try it, but sorry. That's not how it works. I feel ya, but try and arrange a payment plan.
"home screen load up screen goes blank and icon load one by one and freezes battery life is poor"
Is this translated from the original Martian? This phone was on the setup screens... as in, at some point it was given a new software install and then never used until I got it. This... does not make it easier to guess what the hell you're on about.
And then we have the usual run...
"showing as memory full, wont off write text and open keyboard for texting"
If you have undeletable gems of wisdom, go put them in a blog like everyone else. If not, just delete your old texts already. That's all I'm going to do.
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