So, I'm doing NFF phones. The first engineer to check them didn't find anything wrong, we've checked with the customer again to see if they can clear things up, I have the phone to check again with notes from everyone.
First note: the person on the other end of the phone can't hear the customer, but hears noises like people ordering taxis
Second note: found nothing wrong
Third note: customer says it sounds like a taxi office when they're trying to talk on their phone, and it's even happening with the loan phone they got from the shop, it's a permanent fault
...
Really?
To clear this up, I just need to ask a few questions.
1. Are you standing in a taxi office?
2. Are you using a bluetooth headset?
3. ... Near a taxi office?
4. Are you on any medications at this time?
PS, Your phone is not so broken that it even broke another phone long-distance. It's not.
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