"I went on a trip to Brazil, and while I was there I got my phone unofficially network-unlocked. When I got back to the UK, I had network problems. Please fix."
Really?
You think the phone is still in warranty now?
I have bad news; both your network and the Evil Empire stopped caring about your problems the instant you unlocked the thing.
And depending what Happy Paulo's House of Hacks did, your phone may or may not be repairable.
The result: the phone CAN be repaired, so we sent a quote for the repair. The customer didn't like that; phone was returned unrepaired.
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