Pointlessness

So, we're on this special project, 16 boxes of the same model of XYZ
phone to all be done yesterday, yadda yadda.

But Stores didn't get the memo. They ran out of parts today. Not all
of them, just the most essential ones, of course.

And they didn't really know what else to do with us except keep giving
us these phones...

So my usual pattern is, do about 25 phones in a shift, repair about 20
of them, the others are unrepairable or have a tiny invisible speck of
dust somewhere (omg, QA, how many customers are actually going to
examine the screen with a microscope).

Today, I did 38 phones, repaired 6 of them, all the others went to
'awaiting parts' status. I had this rhythm going - 'can I fix you? No?
FUCK YOU. Can I fix you?...' etc.

Also, this phone's software was coded by monkeys on drugs. And not the
smart monkeys either, the ones flinging poo. This is clearly
demonstrated by the fact that an official software update using the
official procedure sometimes BREAKS THE PHONE - main pba (motherboard
and all components) gets mailed back to XYZ as unusable. Now, people
dislike most of the big software companies, but very few of them have
a problem where sometimes it destroys the CPU if you update, so
y'know, credit where it's due?

We have a 'flash bench' that updates all phones after we fix them. I
am good and tired of them breaking the few phones I manage to send
along!

Poor Simon only managed to repair one phone today, hope flash didn't break it.

Anyway, it was a 'laugh or cry' day, so we gave up and started testing
the phones' game-playing ability more thoroughly toward the end of the
day. You gotta be sure it all works, you know.