Training

Things I have Learned:

Static electricity is the ROOT OF ALL EVIL WE HATE IT, and it's also
the main reason the lab looks like NASA. I will be working with a
grounding strap on my wrist, foot straps on my shoes, etc.

Someone out there thought it was a good idea to 'fix' their phone by
opening it up and soldering a bare copper wire across the inside. The
trainer has pictures to prove this.

They are very, very, very concerned that we all understand the
intricate details of BER - 'Beyond Economical Repair'. I can pretty
much guess why. They can also identify an out of warranty phone at
fifty paces, in the dark, blindfolded.

By the end of the day we each disassembled and reassembled a Brand -
looks like I'll be trained on Brand phones to start. So now I can use a
torque wrench, always a handy skill.

We have uniforms. They have to be low static electricity and no metal,
but they're a reasonably snappy navy blue, do not look like prison
uniforms, and, it turns out, are the most comfortable uniforms ever
invented. The supplier seriously needs to get into a pajama line.